Get answers to questions commonly asked by prospective clients.
If you don't see an answer to your question, please send me a message by hitting the contact button at the bottom of this page.
A: I am currently accepting clients at my Bloomington office. I am also accepting clients for video-conferencing sessions.
A: If you are seeking mental health counseling, you will need to be located within the state of Indiana. You do not need to be located in, or near, Bloomington. If you are seeking coparent or eldercare coaching, you can be located anywhere.
A: About 90% of coaching sessions are to individuals. You can schedule either individual or joint sessions. You can also buy session packages and either of you can use individual sessions from the package.
A: Insurance will not pay for coparent or eldercare coaching sessions. Some insurance will pay for mental health telehealth sessions. I am currently in-network for Optum. As more insurance plans begin to reimburse for telehealth, I will add carriers. Good news: more insurance plans are reimbursing for telehealth services starting in 2017. Call your plan to see if they will do so. In the meantime, I have reduced my overhead expenses and lowered my out-of-pocket fee. So, my rates are affordable.
A: No. I have lowered my out-of-pocket fee and offer this affordable rate to all clients.
A: No. The Breakthrough platform will work on smart phones. Skype is also available on smart phones.
A: Coaching sessions can be conducted over the telephone or video-conferencing. Mental health counseling must be conducted via video-conferencing.
A: I generally do not provide coaching services to children. I do provide mental health treatment to people ages 14-100.
A: Sessions scheduled via Breakthrough can be paid through their payment system. I accept Paypal and Stripe for payments made directly to me.